Product FAQs
Hand Mixers
What are the hand beaters made of?
Mixer beaters are made of aluminum with a chrome plating.
The beaters from my hand mixer are rusting. How can I prevent this?
To prevent beaters from rusting, make sure you wipe them dry after each cleaning. New beaters can be obtained through a service centre.
Why isn't my mixer turning on?
If the mixer isn't turning on, check the following - Is the mixer plugged into a working outlet? Has a speed setting been selected? If these have been checked and the mixer will still not power on, please contact a service centre.
Why won't the mixer beaters stay in the head of the mixer?
If the beaters are not secure in the head of the mixer, be sure to check they have been inserted properly. If they have been inserted properly and still won't lock in place, the mixer needs to be serviced by a service centre. To find a service centre in your area, select the service centre link.
Where can I purchase replacement beaters, bowls and other mixer accessories?
Replacement beaters can be purchased online or through a service centre.
Where can I purchase a new Kitchen Centre?
The Kitchen Centre is no longer available. Should you require service or new parts and accessories, please select the service centre link to find a centre in your area..